GENERAL

FAQ

Abstracts

Email notifications advising the outcome of abstract submissions will be sent on 1 May. Further information about the abstracts submission process can be found here.

To make amendments to your abstract submission please email the conference secretariat at [email protected].

Registrations

A copy of your invoice was attached to your registration confirmation email. If you no longer have this email and need to obtain a copy of your invoice, please email the conference secretariat at [email protected]. Please note that changes to invoices cannot be made once the invoice has been issued.

If you have not yet received your registration confirmation email please email the conference secretariat at [email protected] for a new confirmation email to be sent.

If you can no longer attend the conference, please email the conference secretariat at [email protected], refund for your registration cost will be as per the conference terms and conditions. Alternatively we can transfer your registration to a new delegate nominated by you, by emailing us their full name and primary email address to the conference secretariat at [email protected]

Conference registration includes: Access to all program sessions and to the conference exhibition hall. Catering will be provided for morning tea, lunch and afternoon tea everyday, along with tea and coffee.

We recommend groups of 5 or more register as a group. The group registration portal is available at the top of the registration rates page on the website. Access this page here.

Program

Information regarding poster and oral presentations can be found on the presentation assistance page on the website here.

Other

All attendees will receive their certificate of attendance via email within one month of the conference ending.

When completing the conference registration process you will be asked to inform us of any special dietary requirements you may have. If you forget to enter these requirements during the registration process, please email the conference secretariat at [email protected] . For registrations received within 14 days of the conference commencing, we cannot guarantee the venue will be able to accommodate dietary requirements notified in this period.

For all enquiries of interest please email the conference secretariat at [email protected] and state which conference you’re interested in volunteering your time along with your availability.

To reset you log in for all conference portals please email the conference secretariat at [email protected]

This conference only offers the option to register and attend face to face. 

All information regarding how to claim/self-report can be found on our continuing medical education website page here

Visa

All travellers, except citizens of New Zealand, must obtain a visa or electronic travel authority (ETA) before travelling to Australia. To explore visa options please visit this government website, https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder

  • To receive a conference letter of invitation, delegates must first register for the conference, pay in full and submit any required supporting documentation. Delegates that require an official letter of invitation for the visa process can request one by emailing the conference secretariat at [email protected]. Delegates should begin the visa application process early, including requesting a letter of invitation.
  • The conference letter of invitation does not guarantee an entry visa to Australia and does not place any financial obligations on ASHM. All expenses incurred in relation to conference participation are the sole responsibility of the delegate.

As the Australian Department of Home Affairs has sole authority over the visa approval process, ASHM cannot provide further assistance if a visa is denied. There is no appeals process, but you do have the opportunity to apply for a new visa. If you choose this option, we strongly advise you to ensure that all the required documentation is included and completed. If any documents were missing in your previous application, please make sure to include them in your new application.

Additionally, we recommend that you address the arguments and reasons provided in the initial rejection decision. We also recommend that you provide a detailed explanation of how the conference will be beneficial for your professional development once you return to your home country.